Patient Access Registration Specialist
About The Position
Join our team as a Registration Specialist at Gundersen Health System, where your customer service skills will create a positive first impression for our patients. In this vital role, you will provide essential phone support to both internal and external customers, assisting with the registration of new patients and facilitating virtual visits. You will ensure accurate registration, secure demographic information, and communicate patient liability prior to services, enabling timely claims processing. Additionally, you will manage various registration and billing work queues to identify and rectify any discrepancies. Join us in this exciting opportunity to make a positive impact on the lives of others while enjoying a fulfilling and dynamic work environment! Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.
Requirements
- High school diploma or equivalency
- Excellent customer service and phone skills
Nice To Haves
- Insurance background is a plus!
Responsibilities
- Provide essential phone support to both internal and external customers
- Assist with the registration of new patients and facilitating virtual visits
- Ensure accurate registration
- Secure demographic information
- Communicate patient liability prior to services
- Manage various registration and billing work queues to identify and rectify any discrepancies
Benefits
- Starting pay of $17.54/hour + more for experience!
- Support to grow in your career with access to our Career Development Center and Tuition Investment Program
- Top-rated retirement plan and healthcare benefits
- Departmental leadership that supports you as you do your best work.
- Work/Life balance to love what you do and where you live.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
