PATIENT ACCESS REGISTRAR, FT

Whitfield Regional Hospital • Demopolis, AL

1d • Onsite

About The Position

This position assists the hospital Patient Access Supervisor in planning, organizing, implementing, and communicating all activities within the Patient Access department. The registrar registers patients when staff are busy, maintains good relations with the public on behalf of WRH, and assists with upfront cash collections when needed. The role requires the ability to assess and provide age-specific healthcare, demonstrate leadership, and understand organizational policies and operations.

Requirements

• High School graduate
• 1 year of Patient Access experience
• Knowledge of Patient Access and customer service
• Able to read, write, and speak the English language and communicate effectively
• Ability to deal tactfully with personnel, patients, visitors, and the public
• Ability to assess, distinguish, report and act upon the physical, social, developmental, and environmental needs of all patients admitted to Whitfield Regional Hospital; and the knowledge to provide age specific healthcare to adults, neonates, infants, adolescents, and geriatric patients; where appropriate or necessary
• Ability to demonstrate leadership for Patient Accounting Services staff
• Knowledgeable of organizational and departmental policies, procedures, practices, and guidelines
• Ability to work harmoniously with department personnel
• Ability to create and revise schedules for the Patient Access department
• Ability to understand the organization and department operations and to collaborate with the Patient Access Supervisor to help to resolve tactical problems, yet within the scope of defined areas of responsibility
• Ability to show leadership qualities to set an example with Patient Access staff
• Personal integrity, flexibility, and ability to collaborate effectively with other personnel
• Able to sit, bend, and move intermittently throughout the workday
• Possess the use of arms, hands, legs, feet, sight, and hearing, or use prosthetics that will accommodate these functions adequately, so that the requirements of the job can be met
• In good general health and demonstrate emotional stability
• Able to cope with the mental and emotional stress of the position and set the proper example

Responsibilities

• Assist the hospital Patient Access Supervisor in planning, organizing, implementing, and communicating all activities within the Patient Access department.
• Observe and report to the Patient Access Supervisor any unusual situations, occurrences, conditions, or reactions, including those related to security within the hospital.
• Collaborate with the Patient Access Supervisor for recommendations for process improvements.
• Register patients when patients are waiting, and Patient Access staff are busy.
• Maintain good relations with the public on behalf of WRH and take every opportunity to communicate the humane and constant pursuit of enhanced quality of patient care that meets the needs of WRH patient marketing area.
• Assist with upfront cash collections when needed.
• Other duties as assigned by the Patient Access Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED