Patient Access Registrar
About The Position
We are seeking an energetic candidate for our Outpatient Access Registration Department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e - benefits to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance, collecting co-payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system. As Patient Access Registration, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.
Requirements
- High School Diploma/GED
- 1+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
- 1+ years of customer service experience
- 1+ years of experience with insurance policies and procedures
- Ability to complete two weeks of orientation Monday – Friday from 7 AM – 3:30 PM
- Ability to work Sunday - Wednesday from 8:00am-6:30pm
Nice To Haves
- Experience submitting authorization requests and / or processing referrals
- Previous experience in collecting patient copays, deductibles, etc.
- Previous working experience with Google products
- Working knowledge of facility pricing structure and cost estimates
- Knowledge of ICD9 (10) and CPT terminology
- Understanding of Medical Terminology
- Bilingual fluency with English & Spanish
Responsibilities
- Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
- Respond to patient and caregivers' inquiries always in a compassionate and respectful manner
- Obtain Benefits and Insurance verification
- Point of Service Cash Collection, Co - Pays, Deductibles and Coinsurance
- Accurate Computer Data Entry
- Scan documents
- Organize and schedule patient services and appointments for referrals
- Register and Pre - Register Patients for Emergency, Elective and Scheduled Cases
- Work with various systems including Patient Registration and Electronic Medical Record
- Generate, review and analyze patient data reports and follow up on issues and inconsistencies as necessary
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
