Patient Access Professional - Patient Registration, PRN (as needed)
About The Position
Responsibilities of this position include greeting each patient with kindness and courtesy while providing knowledge of Valley View Hospital in guiding and hospitality services to the patient and their family throughout their visit at Valley View Hospital. We are looking for someone who displays a passion to anticipate and exceed our guests’ expectations and a desire to attain the highest level of customer service. Qualified applicants should possess exceptional communication, decision making, organizational, and interpersonal skills and act under direction as well as on their own initiative. Bilingual (English/Spanish) highly preferred. This is a PRN (as needed) position. Days/Evenings/Nights/Rotating Weekends! This PRN position requires overnight on Saturdays.
Requirements
- High school graduate or equivalent
- Minimum one year of customer service experience required
- Previous experience in insurance verification, patient registration, collections or billing required
- Exceptional customer service skills required
- Strong computer and typing skills are required
- Well-organized, dependable, and flexible
- Must be a team player
- Eligible to work in the United States
Nice To Haves
- Bilingual (English/Spanish) highly preferred
Responsibilities
- Greeting each patient with kindness and courtesy
- Providing knowledge of Valley View Hospital in guiding and hospitality services to the patient and their family throughout their visit
- Anticipating and exceeding guest expectations
- Attaining the highest level of customer service
- Acting under direction as well as on their own initiative
Benefits
- Eligible for Employee Referral Bonuses
- Retirement plans 401(a) and 403(b) plans
- Employee Assistance Program
- Annual Bonus to eligible PRN employees based upon organizational and individual performance
- Employee discount on Valley View Medical Services
- Use of Sunlight and Aspen SkiCo day passes
- Qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program
- Robust health and dental plan
- Vision and life insurance
- Defined contribution pension plan
- Generous accrual of vacation/sick days
- Relocation and other financial assistance may apply
- Many more employee perks
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
