PATIENT ACCESS NURSE

AVOW HOSPICE INC•Whiskey Creek, FL

4d•$64,000 - $72,000•Onsite

About The Position

The Patient Access Nurse coordinates and completes the referral and admission process to help patients transition smoothly to hospice services. The role provides education, information, and emotional support to patients and families, assesses their needs, and helps establish the framework for comprehensive care planning. It is based in Lee County, Florida, and is scheduled for three 12-hour shifts with an every-other-weekend rotation. Holiday, on-call, weekend, illness, and vacation coverage may also be needed.

Requirements

Associate degree required.
Graduate from an accredited school of nursing.
Valid driver’s license.
Florida Registered Nurse License.
CPR certification.
Strong computer skills, including database software and general knowledge of email/Outlook.
Ability to work in and document within an electronic medical record.
Effective English reading, writing, and speaking skills.
Math skills including addition, subtraction, multiplication, division, and percentages/fractions.
Must be nicotine-free; Avow is a tobacco-free organization.

Nice To Haves

Bachelor’s degree from a four-year college or university preferred.
CHPN preferred; required within two years of hire or one year after transfer into the position.

Responsibilities

Meet individual goals and assist the team in meeting departmental goals set by the Director of Business Development.
Notify referral sources of changes in processes or procedures.
Meet routinely with physicians and healthcare facilities to maintain open communications.
Develop and maintain working relationships with physicians, hospital and nursing home staff, and other referring agencies.
Provide accurate information about Avow services and hospice benefits.
Obtain appropriate documentation from referring physicians.
Assess patients’ and families’ physical and emotional needs and complete a comprehensive needs assessment at admission.
Provide emotional support to patients and families during the referral process.
Identify patient and family education needs and develop teaching plans as needed.
Provide patient care as needed, including catheter insertion, wound care, and personal care.
Coordinate hospital discharges as needed to support clinical liaisons.
Assess the need for medical supplies, medications, and durable medical equipment.
Obtain health insurance and Medicare/Medicaid information and submit it to the Billing Specialist for verification.
Review billing procedures with patients and families before admission and answer related questions.
Initiate the process and documentation for physician certification of terminal illness.
Complete documentation in the electronic medical record at the point of care.
Keep Patient Access Specialists updated about admissions and availability.
Communicate and collaborate regarding special needs or situations involving the family or home environment.
Maintain a documented tickler file to follow up with prospective clients who are not admitted.
Provide holiday, on-call, weekend, illness, and vacation coverage as needed.
Perform other duties assigned by the Patient Access Manager or designee.

Benefits

Medical insurance, with PPO and prescription drug co-pay or HDHP with HSA options.
Supplemental benefits, including hospital confinement, accident, and/or cancer coverage.
Dental insurance.
Vision insurance.
Company-paid life and accidental death/dismemberment insurance.
Company-paid long-term care insurance.
Retirement savings plan (TSA/403(b)) with matching program.
Company-paid short- and long-term disability insurance.
LegalShield, including identity protection and more.
Bereavement leave for family and pets.
Employee Assistance Program.
Paid time off.
Mileage reimbursement.
In-house continuing education opportunities.
Discounted membership at a local fitness center.
Tuition reimbursement.
Other employer-sponsored activities.
$15,000 sign-on bonus for qualified candidates.