Patient Access Manager
About The Position
Join a growing hospital team in beautiful Missoula, Montana and play a key role in how patients access care. We’re seeking a Patient Access Manager to lead front-end healthcare operations at LifePoint Community Medical Center in Missoula, Montana. This role is responsible for overseeing daily registration and admissions workflows, developing high-performing teams, and ensuring a seamless, efficient, and compliant patient experience. This is an excellent opportunity for a strong operational leader who thrives in a fast-paced hospital environment and is passionate about delivering high-quality service.
Requirements
- 5+ years of experience in a healthcare setting, including 3+ years in a leadership role
- Experience leading Patient Access, Registration, or front-end Revenue Cycle teams
- Strong knowledge of patient admissions, registration workflows, and compliance requirements
- Experience managing team performance, operations, and workflows
- Ability to collaborate effectively across departments and leadership levels
- Strong communication, organization, and leadership skills
Nice To Haves
- Bachelor’s degree preferred
- Equivalent experience will be considered in lieu of a degree
Responsibilities
- Lead and develop a Patient Access team, including Supervisors, Administrative Coordinators, and front-line staff
- Oversee daily operations for patient registration, admissions, and access workflows to ensure efficiency and accuracy
- Coordinate team activities to maintain smooth patient flow and timely processing
- Develop and implement policies and procedures related to patient admissions and billing audit processes
- Evaluate workflows and performance, ensuring efficient patient processing, optimal bed utilization, and compliance with federal and local regulations
- Maintain high standards of service and performance, ensuring consistent quality across all department functions
- Drive continuous improvement efforts in collaboration with senior leadership and system-wide Patient Access teams
- Manage department budget, including monitoring performance and identifying opportunities for improvement
- Provide HR leadership support, including coaching, performance management, and staff development
- Represent Patient Access in meetings, committees, and cross-functional initiatives
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
