Patient Access Manager-West Market

Essentia Health • Fargo, ND

5d • Hybrid

About The Position

This position oversees the daily administrative operations and activities of assigned department(s). Ensures the timeliness, quality, and integrity of systems and patient access processes in a manner that is both patient-centered and respectful of all customers and stakeholders. Maintains optimum patient care systems, including staffing, scheduling, general resource allocation, and communication systems. Responsible for ensuring adequate staffing levels based on volumes and provides development opportunities for staff.

Requirements

• 3 years’ leadership experience in healthcare business operations experience in a clinic or hospital setting, or related healthcare industry including demonstrated leadership ability
• Associate’s degree or higher.
• Must obtain bachelor’s degree within two years of hire or transfer date.

Responsibilities

• Manages all performance indicators and standard of work tools
• Collaborates and communicates effectively with all stakeholders by attending all requested meetings, project workgroups and other collaboration efforts to provide necessary standard of work knowledge during development of acquisitions and new service lines
• Ensures growth opportunities for staff, balances FTEs in accordance with volumes and performance development for staffing
• Assists directors, operation managers, administrative operations and other stakeholders as applicable
• Completes projects as assigned

Benefits

• medical, dental, vision, life, and disability insurance
• supplemental options
• 401(k) plan with employer contributions
• training, tuition reimbursement, and educational programs
• flexible scheduling
• generous time off
• wellness resources focused on your physical, mental, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree