Patient Access Manager - Regional Medical Center
San Luis Valley Health•Alamosa, CO
•$25 - $36•Onsite
About The Position
This position is responsible for managing all admissions, customer service, and daily operations for the RMC Admissions team at San Luis Valley Health (SLVH).
Requirements
- Bachelor’s degree in business or related field.
- Supervisory and healthcare experience.
- Strong computer and technology skills, including proficiency with all Microsoft Office products.
- Demonstrated skill and experience working in complex and fast-paced environment.
Nice To Haves
- Preferred experience with electronic medical records and/or medical billing databases.
Responsibilities
- Leads and guides admission team, providing coaching, training, support and leadership.
- Completes interviews and hiring, corrective actions and annual evaluations of staff. Seeks assistance from Director and/or HR as needed.
- Coordinates scheduling of staff including managing time off requests, sick call offs, etc. Coordinates coverage and/or covers shifts as needed. Approves timecards and monitors OT.
- Leads monthly staff meetings and maintains minutes on SharePoint.
- Ensures accuracy, timeliness, compliance and security of registration staff through strong communication with the Service Learning Coordinators.
- Resolve patient complaints timely and/or escalate to Director as needed.
- Prepare and submit monthly reports to Director as requested, i.e. EOC checklist, Variance reports, HealthStream, etc.
- Complete PDSA's and/or Do It Projects as needed. Works with SLC's to complete and implement new processes and workflows.
- Participate in team and/or organizational committees as required or assigned.
- Enhance professional growth and development through participation in educational classes, webinars, workshops, literature and classes.
Benefits
- Full medical, dental and vision plans
- Generous amount of Paid Time Off and Sick Leave
- Retirement plans available from day one, providing up to 5% employer match after one year of employment.
- Free life and disability insurance benefits for full-time employees
- Variety of voluntary benefits such as identity theft protection, medical and dependent care flexible spending accounts
- Free on-site 24-hour employee health center
- Discounts to a selection of local fitness/recreational centers
- Education program benefits
- Opportunities to volunteer
- Discounts on cell-phone plans, ski/snowboard lift tickets, Dell computers, local pools, Adams State University functions
- Employee support services, including up to four free counseling sessions
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
