Patient Access Liaison Intern
Nuvance Health•Norwalk, CT
•Onsite
About The Position
The Patient Access Liaison Adult Intern will shadow experienced PAL staff and leadership and prepare to become success unit employees. Under the guidance of the Director of Patient Access, the Intern will support the unit through targeted administrative activities that will prepare them for entry level roles upon completion. This role is a Workforce Development Team role, grant funded through the Nuvance Foundation.
Requirements
- CT State Community College Certificate Participant/Graduate
- High School Diploma/GED equivalency required
Responsibilities
- Assists with front desk operations, including greeting patients, scheduling appointments, and managing phone calls.
- Supports administrative staff with data entry, filing, and maintaining patient records
- Shadows administrative professionals to gain insight into healthcare management support and operations.
- Participates in special projects and assignments as needed, contributing to the overall efficiency of the department.
- Learns applicable systems and tools to perform the job
- Learn patient eligibility requirements and how to obtain and enter patient signatures
- Responsible for learning Department Policies and Procedures.
- Provides excellent customer service to patients, visitors, and staff members.
- Demonstrates regular, reliable and predictable attendance.
- Performs registration functions in the system and enters accurate and complete demographic and financial information to aid in securing payment for services rendered.
- Learns all compliance responsibilities related to the position including HIPAA, EMTALA and Patient Bill of Rights.
- Maintains and Models Nuvance Health Values.
- Performs other duties as required or assigned.
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What This Job Offers
Career Level
Intern
Education Level
High school or GED
