Patient Access Intake Representative - Urgent Care

Southcoast Health System•Dartmouth, MA

1d•Onsite

About The Position

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. We are searching for a talented Patient Access Intake Representative - Urgent Care. This role is crucial for facilitating patient access throughout the organization, ensuring patient compliance with policies, obtaining accurate patient information for safety and reimbursement, and determining patient liabilities. The position requires working weekends and holidays and potentially staying later than scheduled.

Requirements

Equal to completion of four years of high school plus additional courses or training required
Demonstrate very good communication & interpersonal skills.
Strong computer skills including medical based programs.
Complete state approved biomedical waste training required to sign waste manifest documents.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Nice To Haves

Associates Degree preferred.
Proficiency with Word, Excel, and other software programs preferred.
Over three years related health care experience including working with third party payers preferred.

Responsibilities

Perform a wide variety of duties to facilitate patient access throughout the organization.
Ensure patient compliance with applicable SPG policy and obtains accurate patient information to insure patient safety and optimal reimbursement to the organization in accordance with various external regulations.
Determine and actively collect patient liabilities.
Sign Biomedical waste manifest receipt when vendor picks up waste.
Required to work weekends and Holidays.
Expected to stay later than scheduled if a patient checks in close to closing time.