Patient Access Eligibility Registrar

Cottage Health•Santa Barbara, CA

2d•$26 - $38•Onsite

About The Position

Cottage Health seeks a Patient Access Eligibility Registrar for their CH Patient Access department. This role is responsible for working directly with patients, clinical staff, and other CH employees to provide information and resolve issues relating to patient accounts. The position involves assisting in the proper identification of the patient, collecting patient demographic and financial information, and maintaining updated information on patient accounts. The registrar will advise patients/guarantors of benefits and financial responsibilities, collect payments when possible, and explain services and facility policies regarding payment of hospital bills. Additionally, the role includes offering financial assistance, screening patients for government programs and CH charity, and obtaining necessary signatures on CH compliance forms. A key aspect of this role is providing excellent service to all patients, family members, and visitors.

Requirements

Related years of experience

Responsibilities

Assists in the proper identification of the patient, collecting patient demographic, and financial information.
Responsible for maintaining updated information on patient accounts.
Advises patient/guarantor of benefits and provides information on financial responsibilities the patient/guarantor may have and collects when possible.
Explains services and facility policies regarding payment of hospital bill when able and applicable.
Offers financial assistance and screens patients for government programs and CH charity.
Obtains signatures on CH compliance forms as needed.
Provides excellent service to all patients, family members, and visitors as they arrive for hospital services.