Patient Access Coordinator - PRN
About The Position
The Patient Access team is the first point of contact for patients entering the hospital, setting the tone for a positive and supportive experience. The team is committed to delivering exceptional service with compassion, accuracy, and efficiency. The team plays a critical role in ensuring a smooth registration and intake process for every patient served. Sovah Health is a regional health care delivery system with 2 hospital campuses – Danville and Martinsville. Each facility has a 24/7 Emergency Room, Outpatient Imaging Center, and over 20 primary and specialty care physician clinics. The Danville location is also a teaching hospital that trains medical students and physician residents specializing in family and internal medicine.
Requirements
- High school diploma or equivalent.
Nice To Haves
- Previous experience in prior authorization or insurance verification is preferred.
- 1-2 years of customer service and/or health care experience is preferred.
Responsibilities
- Ensures that all necessary demographic, billing and clinical information is obtained and entered into the registration system with timeliness and accuracy.
- Distributes forms, documents, and educational handouts to patients and/or family members.
- Verifies insurance benefits and validates authorizations/pre-certifications.
- Completes estimations, reviews upfront collections process, processes payments, establish payment arrangements, and reviews patient's propensity to pay and escalates accordingly.
Benefits
- Multiple levels of medical, dental and vision coverage
- Medical plans starting at just $10 per pay period
- Tailored benefit options for part-time and PRN employees
- Life, accident, critical illness, hospital indemnity insurance
- Short- and long-term disability
- Paid family leave
- Paid time off
- Higher education and certification tuition assistance
- Loan assistance
- 401(k) retirement package and company match
- Mental, physical, and financial wellness programs
- Free gym memberships
- Virtual care appointments
- Mental health services
- Discount programs
- Ongoing learning and career advancement opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
