Patient Access Coordinator OP-Therapy Office Full Time
About The Position
The Patient Access Coordinator in the OP-Therapy Office is a full-time position primarily responsible for completing a thorough admissions process for all inpatients and outpatients. This role requires exemplary customer service skills to ensure accurate information collection, maintain patient confidentiality, and inform patients of their rights according to HIPAA regulations and company policy. Extensive insurance experience and training are vital for success. The employee will maintain compliance with state and federal regulatory body requirements regarding access services.
Requirements
- High School /GED
- One year minimum job-related experience is required
Nice To Haves
- Relevant medical office experience preferred
Responsibilities
- Registers patients in a timely and accurate manner, obtaining demographic and accurate insurance information.
- Pre-registers patients.
- Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department.
- Maintains all patient visit information within the system, updating as requested.
- Insurance verification to prevent denials based on eligibility.
- Performs point of service collections based on estimated patient portion due.
- Demonstrates knowledge of the legal aspect of access services, including state and federal regulatory body requirements regarding access services.
Benefits
- Tuition Assistance reimbursement program
- Paid Time Off available for use upon hire
- Company paid Maternity and Paternity Leave
- Bereavement Leave (includes pets)
- Employee Assistance Program
- Retirement plans with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
