Patient Access Coordinator - Emergency Dept

Lifepoint Health • Danville, VA

5d • Onsite

About The Position

A Patient Access Coordinator who excels in this role ensures that all necessary demographic, billing and clinical information is obtained and entered into the registration system with timeliness and accuracy. They distribute forms, documents, and educational handouts to patients and/or family members. They also verify insurance benefits and validate authorizations/pre-certifications. Additionally, they complete estimations, review upfront collections processes, process payments, establish payment arrangements, and review patient's propensity to pay and escalate accordingly.

Requirements

• High school diploma or equivalent.

Nice To Haves

• Previous experience in prior authorization or insurance verification is preferred.
• 1-2 years of customer service and/or health care experience is preferred.

Responsibilities

• Ensures that all necessary demographic, billing and clinical information is obtained and entered into the registration system with timeliness and accuracy.
• Distributes forms, documents, and educational handouts to patients and/or family members.
• Verifies insurance benefits and validates authorizations/pre-certifications.
• Completes estimations, reviews upfront collections process, processes payments, establish payment arrangements, and reviews patient's propensity to pay and escalates accordingly.

Benefits

• Multiple levels of medical, dental and vision coverage
• Medical plans starting at just $10 per pay period
• Tailored benefit options for part-time and PRN employees
• Life, accident, critical illness, hospital indemnity insurance
• Short- and long-term disability
• Paid family leave
• Paid time off
• Higher education and certification tuition assistance
• Loan assistance
• 401(k) retirement package and company match
• Mental, physical, and financial wellness programs
• Free gym memberships
• Virtual care appointments
• Mental health services
• Discount programs
• Ongoing learning and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED