Patient Access Coordinator

Baptist Healthcare System • Louisville, KY

7d • Onsite

About The Position

Baptist Health Medical Group Patient Access Coordinator Orthopedics St. Matthews area Full time/First shift

Requirements

• High school diploma or equivalent

Nice To Haves

• Registration Experience
• Patient Access
• Coordinator
• Front Desk
• Office
• Front Office
• Receptionist
• Clinic
• Customer Service
• Administrati

Responsibilities

• Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information.
• Directs patients, answers the phone, and handles inquiries.
• Ensures eligibility, Medicare compliance and benefits are properly verified prior to visit.
• Demonstrates skill with all applicable access software systems.
• Establishes patient portion due estimates and performs point of service collections activities.
• Can communicate with patient to establish payment expectations and plans based on individual insurance benefit plans.
• Pre-registers patients.
• Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department.
• Exhibits excellent customer service skills with patients, fellow employees, physicians and office staff.
• Performs other related duties as assigned or requested in order to maintain a high level of service.
• Completes required continuous training and education, including department specific requirements.
• Maintains all patients visit information within the system, updating as requested.
• Demonstrates knowledge of the legal aspect of access services, including state and federal regulatory body requirements regarding access services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED