Patient Access Coordinator (PAC)

Redwood Coast Medical Services, Inc • Gualala, CA

1d • $24 - $32 • Onsite

About The Position

RCMS is looking for a compassionate, organized, and dependable Patient Access Coordinator (PAC) to help patients successfully navigate referrals, authorizations, and access to care. In this role, you’ll be a critical part of the patient experience, helping remove barriers, reduce delays, and ensure patients don’t fall through the cracks. This is an excellent opportunity for someone who wants meaningful work with real impact. We are committed to training motivated individuals who are eager to learn, care about helping others, and want to build a long-term career in healthcare operations.

Requirements

• Highly organized and detail-oriented
• Communicates clearly and compassionately
• Stays calm and focused in a fast-paced environment
• Enjoys helping people and solving problems
• Can manage multiple priorities with professionalism
• Values teamwork, accountability, and service
• Strong work ethic
• Reliability
• Willingness to learn

Nice To Haves

• Healthcare experience
• Referrals experience
• Insurance experience
• Scheduling experience
• Medical office experience
• Customer service background
• Administrative support background
• Case coordination background
• Call center background
• Office operations background
• Community service roles background

Responsibilities

• Coordinate patient referrals and prior authorizations
• Help patients understand next steps and access needed care
• Communicate with providers, specialists, insurance companies, and internal teams
• Track and manage referral workflows to avoid delays in treatment
• Support patient portal communication and documentation
• Maintain accurate records while protecting patient confidentiality
• Contribute to a collaborative, team-based healthcare environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed