Patient Access Coordinator I

Fairview Range•Hibbing, MN

10h•Hybrid

About The Position

Fairview Range is looking for a Patient Access Coordinator I to join our care team at the Fairview Range Clinic in Hibbing, MN! The Patient Access Coordinator I (PAC I) performs clerical tasks such as answering phones and processing paperwork. The Patient Access Coordinator I performs Registration/Scheduling duties along with necessary clerical/secretarial duties. Must be able to perform multiple tasks at same time and demonstrate excellent customer service skills at all times. Schedule: This position will work 72 to 80 hours per two weeks. The shift length will be 8-hours on the day/evening shift. Weekends: As needed. This position will be primarily based in Hibbing but may provide coverage in Nashwauk and Mountain Iron as needed. Internal posting through: 9/30/26

Requirements

High School Diploma or equivalent
Verifiable work experience with computers, typing, and telephone duties.

Nice To Haves

Knowledge of medical terminology
Experience in Registration and Scheduling
Experience with insurance verification
Understanding of various health insurance plans
Certified Revenue Cycle Specialist

Responsibilities

Perform Registration and Scheduling Specialist duties.
Answer the phone in a courteous, efficient manner within an established time frame.
Collects and verifies all patient data from patients and enter into the EMR accurately.
Coordinate and schedules patient appointments according to scheduling approved flow.
Hours vary and you may be asked to open and close the facility and/or float to another site.
Collect, data entry, register, and schedules workers compensation, TPL, Auto Accident claims by following the approved flow.
Performs additional related responsibilities as required or assigned.
Collects payments, closes batch at each night prior to leaving.
Work with our customer service reps to help patients with any balances.
Process disability, accident, etc. forms.
Answer questions presented by patients regarding their accounts, insurance questions etc.
Listen and gather patient complaints and enters into our complaints database.
Assist Care team (nurse, PAC II, and physician) whenever possible with many numerous tasks to ensure an excellent patient experience.
Order supplies for the department.
Willingness to keep up with constant insurance plan changes.
Perform other duties as assigned