Patient Access Coordinator - Behavioral Health

NeighborHealth • Boston, MA

7d • $20 - $27 • Hybrid

About The Position

NeighborHealth is seeking a Behavioral Health Patient Access Coordinator with expertise in patient registration, preferably in a school-based setting. The position performs a wide variety of clerical and reception activities that support registration efforts for Behavioral Health services. Time is split between a school-based setting and central registration workspaces. The PAC reports to the Patient Access Manager and works together with the registration staff to promote a positive atmosphere that enhances efficient workflow through good teamwork.

Requirements

• High School Diploma or G.E.D.
• Vocational/technical training specific to medical office preferred.
• At least 1 year of experience working in health care, preferably in a Behavioral Health or School-Based setting.
• Excellent communication and problem-solving skills, and the ability to interact with individuals at all levels.
• Strong interpersonal and communication skills, with the ability to build rapport across diverse teams.
• Computer skills including familiarity in a Windows environment.
• Bilingual skills required (English/Spanish)
• The ability to work in a fast-paced environment.

Nice To Haves

• Epic experience preferred.

Responsibilities

• Check – in / check – out.
• Verify Insurances
• Collect accurate demographics.
• Document Collection
• Schedule Appointments
• Assist patients/families needing help in obtaining/renewing insurance coverage.

Benefits

• NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED