Patient Access Coordinator 2

US Digestive HealthSouth Middleton Township, PA
Onsite

About The Position

The Patient Access Coordinator II is responsible for efficiently managing patient interactions at Check Out, scheduling procedures, maintaining patient records, and ensuring a positive patient experience in a gastroenterology physician's office. This role involves a range of tasks including entering demographic information, scheduling appointments, handling communication, and adhering to relevant regulations and procedures.

Requirements

  • Medical Terminology
  • EMR experience
  • Strong organizational and communication skills
  • Customer service oriented
  • High School Diploma or Equivalent
  • Minimum of 2-3 years of experience in a medical or office setting.
  • Must be authorized to work in the US for any employer

Nice To Haves

  • Experience with EMR systems is preferred.

Responsibilities

  • Schedule upcoming procedures, visits, and radiology studies.
  • Manage multi-communications made in the office efficiently and accurately.
  • Maintain patient records accurately and ensure compliance with HIPAA regulations.
  • Provide paperwork, instructions, and information to patients regarding procedures and visits.
  • Coordinate with hospital scheduling departments for procedure scheduling and confirmation.
  • Perform general office tasks as necessary.
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