Patient Access Clerk Surgery Center

Riverwood Healthcare CenterAitkin Township, MN
$19 - $22Onsite

About The Position

Responsible for facilitating patient registration, including identification, demographic collection, financial verification, and compliance documentation. Handles co-pay collection, cash reconciliation, and emergency patient arrivals while coordinating with departments for smooth patient flow. Manages incoming calls, appointment scheduling, and ensures excellent customer service in a fast-paced environment.

Requirements

  • High school diploma or GED required
  • Minimum of one year of customer service experience required
  • Proficiency in computer use required

Nice To Haves

  • An associate degree or certification in a healthcare-related field is highly preferred
  • Experience preferably in a healthcare setting
  • Experience with electronic health records is preferred
  • Experience using Excellian
  • General medical terminology
  • Insurance verification and/or patients registration experience

Responsibilities

  • Facilitating patient registration
  • Identification, demographic collection, financial verification, and compliance documentation
  • Handling co-pay collection and cash reconciliation
  • Managing emergency patient arrivals
  • Coordinating with departments for smooth patient flow
  • Managing incoming calls and appointment scheduling
  • Ensuring excellent customer service in a fast-paced environment

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • a 401(k)-retirement plan
  • wellness benefits with on-site fitness center
  • a time off package to maintain a healthy home-work balance
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