Patient Access Clerk

Ray County Hospital & Healthcare•Richmond, MO

10d•Onsite

About The Position

Responsible for greeting incoming patients, distributing paperwork, and entering pertinent information, including insurance and demographics. This role involves registering and preregistering patients, conducting interviews within HIPAA standards to obtain and verify demographic, employment, retirement, accident, and insurance information. The clerk will also obtain and verify insurance cards and Picture ID, scan them into the EMR, and run eligibility checks at the time of check-in. Confirmation of data accuracy for patient accounts, coordination of eligibility and benefits determination, and ensuring insurance precertification, referral, and authorization requirements are met are key responsibilities. The role also includes completing necessary follow-up for unavailable information, obtaining electronic signatures for consent and billing, presenting patients with information about their rights and responsibilities, and ensuring accurate patient identification by applying ID bracelets. Flexibility in shifts, including occasional Saturdays and Holidays, and other duties such as filing, sorting, and alphabetizing are expected. The position may also require covering the Switchboard/ER Admissions, including occasional night shifts.

Requirements

Able to work independently with little oversight and direction
Able to work well with others
Strong sense of work ethic and customer service
Ability to multitask
Computer literate
Use of 10 key
Proficient in Math and reconciliation
Ability to use office equipment to include but not limited to; postage machine, copy machine & fax
High School graduate with emphasis on Business Courses

Nice To Haves

Knowledge of Insurance preferable

Responsibilities

Registers and/or preregisters patients conducting patient interviews within the HIPAA standards and guidelines to obtain and verify demographic, employment, retirement, accident, and insurance information.
Obtains and verifies Insurance cards & Picture ID and scans into EMR.
Runs Eligibility for every patient at the time of check in.
Confirms accuracy of required data obtained to complete patient accounts.
Coordinates determination of eligibility and benefits and ensures insurance precertification, referral, and authorization requirements have been met for all payers.
Completes all necessary follow-up by obtaining any required information that is unavailable at the time of registration.
Obtains electronic signatures for consent of treatment, release of information and billing insurance assignment of benefits from the patient.
Presents patients with necessary information and informs patient of their rights and responsibilities.
Assures accuracy in the patient identification process and applies patients ID bracelet.
Work flexible shifts if needed and occasionally work a Saturday and Holidays.
Other duties as assigned including but not limited to; filing, sorting & alphabetizing, etc.
Help cover Switchboard/ER Admissions as needed. This includes an occasional night shift.