Patient Access Associate

BronxCare Health System • New York, NY

8d • $29 - $30 • Onsite

About The Position

Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employee.

Requirements

• High School or GED Required
• One to two (1-2) years healthcare experience
• One to two (1-2) years experience with verification/eligibility of insurance
• Familiar with Medicaid, Medicare and Managed Care guidelines
• Knowledge of medical terminology
• Must be detailed oriented
• Excellent verbal and written communication skills
• Excellent Customer Services and organizational skills

Nice To Haves

• Associate's preferred
• Bilingual (English & Spanish) preferred

Responsibilities

• Perform a detailed medical record/patient look-up confirming patient identifiers to avoid duplicate medical record
• Register and interview patients and/or designated representative at point of service; or at bedside, to verify demographic, Insurance and primary care physician information
• Process to include insurance verification and eligibility, identification of PCP
• Includes NYCDOH birth and death registration
• Monitor ED tracking board
• Timely bed assignments for ED and Direct admits
• Process elective surgery procedures to include FI Clearance
• Prepare end of shift census reports for management
• Scanning of FI documents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED