Patient Access Associate (FT; Variable Hours) - Manning Family Children's
LCMC Health•New Orleans, LA
•Onsite
About The Position
As a Patient Access Associate, you play a key role in creating a positive experience from the very first interaction. You support patients by assisting with scheduling, registration, and check-in processes while ensuring information is accurate, confidential, and handled with care. Your calm, professional approach helps patients feel informed and supported throughout their visit. You’ll collaborate with clinical and administrative teams to keep operations running smoothly, contributing to a respectful, efficient, and patient-focused environment within the hospital.
Requirements
- Strong customer service and communication skills
- Empathy, professionalism, and attention to detail
- Ability to work effectively in a fast-paced healthcare environment
- High School Diploma or GED (or equivalent experience)
Nice To Haves
- Deliver healthcare with heart.
- Give people a reason to smile.
- Put a little love in your work.
- Be honest and real, but with compassion.
- Bring some lagniappe into everything you do.
- Forget one-size-fits-all, think one-of-a-kind care.
- See opportunities, not problems – it’s all about perspective.
- Cheerlead ideas, differences, and each other.
- Love what makes you, you - because we do
Responsibilities
- Greet patients and visitors in person and by phone
- Schedule appointments and manage check-in processes
- Register patients and verify insurance and demographic information
- Scan and maintain required documentation
- Explain financial responsibilities and collect payments when appropriate
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
