Patient Access Associate
About The Position
The Patient Access Department works jointly with various Windham Hospital outpatient departments to register/admit patients, obtain, validate, and input patient demographics and financial information, and collect co-pays and deductibles. This role also involves obtaining insurance authorization for visits and/or procedures, verifying insurance payer information and eligibility benefits, and providing assistance with financial applications. The associate will handle and close out cash transactions for bank deposit, obtain accurate information and signatures on releases/forms, and scan documents. This position requires prioritizing patient flow, constant interaction with patients, families, payers, and clinical staff in all areas of the Hospital, including outpatient clinics. Responsibilities may also include hospital operator coverage and working various reports as assigned.
Requirements
- High school diploma or equivalent required
- Proficiency in Microsoft Word required
- Excellent verbal and communication skills
- Detail oriented with strong analytical skills
- Professional customer service skills
- Must be able to demonstrate flexibility and work in a Team environment
Nice To Haves
- Two years’ experience in hospital medical setting or insurance billing preferred
Responsibilities
- Registers/Admit patients
- Obtains, validates and inputs patient demographics and financial information
- Obtains co-pays and deductibles
- Obtain insurance authorization for inpatient/outpatient visits and/or procedures
- Verifies insurance payer information and eligibility benefits
- Provides assistance with financial applications
- Ability to handle and close out cash transactions for bank deposit
- Obtains accurate information and signatures on releases/forms
- Scanning
- Prioritizes patient flow
- Constant interaction with patients, families, payers and clinical staff in all areas of the Hospital including outpatient clinics
- Hospital Operator coverage
- Work various reports as assigned
Benefits
- competitive benefits program designed to ensure work/life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
