Patient Access Associate | 40 hours per week | Patient Access HCHC

Southeast Iowa Regional Medical CenterMt. Pleasant, IA
Onsite

About The Position

Greet public and register Emergency Room patients. Perform clerical and reception duties utilizing knowledge of medical terminology. Duties include answering telephones, reviewing physician order and various health care documents, completing order entry. Schedule patients and accept cash collections. Conduct patient interviews to verify demographic and insurance information necessary for the patient and third-party payers, assures compliance with all state and federal rules/regulations pertaining to insurance carrier, and gathers signatures for required forms. Operate switchboard and utilizes paging system. Monitors various alarm panels and dispatches for disaster planning, weather warnings, and other facility codes. Other duties as assigned to ensure patient access management and to maximize the revenue cycle.

Requirements

  • High School diploma or GED
  • Medical Terminology
  • Computer classes and/or experience
  • Previous healthcare experience

Nice To Haves

  • Graduation from an accredited program for Medical Assistants

Responsibilities

  • Greet public and register Emergency Room patients.
  • Perform clerical and reception duties utilizing knowledge of medical terminology.
  • Answer telephones.
  • Review physician orders and various health care documents.
  • Complete order entry.
  • Schedule patients.
  • Accept cash collections.
  • Conduct patient interviews to verify demographic and insurance information.
  • Ensure compliance with all state and federal rules/regulations pertaining to insurance carriers.
  • Gather signatures for required forms.
  • Operate switchboard and utilize paging system.
  • Monitor various alarm panels and dispatch for disaster planning, weather warnings, and other facility codes.
  • Perform other duties as assigned to ensure patient access management and to maximize the revenue cycle.

Benefits

  • Competitive base pay
  • Matching retirement programs
  • Health, Dental and Vision plans
  • Health Savings and Flexible Spending Accounts
  • Employee discounts (car rental, cell-phone plans)
  • Employer-paid, Long-Term Disability
  • Life insurance
  • AD&D insurance
  • Paid time off (PTO)
  • Education Assistance Program
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Discounted cafeteria meals
  • Paid Parental Leave
  • Employee Service Recognition program
  • Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity
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