Patient Access Assoc - RRC, Weekends
About The Position
Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare. Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations.
Requirements
- H.S. Diploma or General Education Degree (GED) Required
- 1 year exp in one of the following: Required
- Healthcare Revenue Cycle Required or
- Clinical role Required or
- Related clerical accounting/finance/retail/customer service Required
Nice To Haves
- 3 years of healthcare Revenue Cycle/Call Center experience Preferred
- Prior Epic experience Preferred
- Certification with Healthcare Financial Management Association Preferred or
- Certified Revenue Cycle Representative Preferred
Responsibilities
- Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare.
- Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data.
- Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments.
- Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
