Patient Access Associate (Part-time; Nights) - West Jefferson Medical Center Emergency Department

LCMC Health • Marrero, LA

8d • Onsite

About The Position

As a Patient Access Associate in the Emergency Department, you are often the first point of contact during some of a patient’s most stressful and urgent situations. Whether it’s an unexpected emergency or a critical moment, you bring calm, clarity, and compassion from the very start. Your ability to stay focused, organized, and empathetic helps patients and families feel supported—even in high-pressure situations. This role is critical in bringing order, clarity, and support when it’s needed most.

Requirements

• High School Diploma or GED (or equivalent experience)
• Strong customer service skills and emotional intelligence
• High attention to detail and accuracy
• Ability to prioritize and adapt quickly in real time

Nice To Haves

• You thrive in a fast-paced, high-acuity environment
• You stay calm, focused, and professional under pressure
• You can multitask without sacrificing accuracy
• You lead with empathy while maintaining efficiency
• You communicate effectively with patients, families, and care teams

Responsibilities

• Greet and assist patients and families with urgency and empathy
• Register patients quickly and accurately during emergency visits
• Verify insurance, demographics, and required documentation
• Communicate clearly and compassionately in high-stress situations
• Support admissions, transfers, and discharges as needed
• Partner with clinical teams to maintain patient flow and efficiency

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED