Patient Access Associate

LCMC HealthMarrero, LA
Onsite

About The Position

Your job is more than a job. Everyone is. And that’s what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we’ve built a culture that supports and celebrates the extraordinary. You’ll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you’ll find that our everyday makes it easy to live your extraordinary.

Requirements

  • High School Diploma/GED or equivalent OR 2 years of work experience.

Responsibilities

  • Greet patients and guests in a courteous manner while initiating the scheduling or check-in process.
  • Obtain and verify accurate identification and demographical data for the patient's permanent medical record, which assists in accurate reimbursement, while recognizing and maintaining the confidentiality of all patient information.
  • Complete the patient registration and admission process through various interactions such as point-of-service face-to-face, as well as telephone, web enabled, and/or through an interpretative service.
  • Improve patient satisfaction through consistently representing LCMC Health professionally and cross-training to support multiple functions across all patient and payer types.
  • Interact with patients, doctors, nurses, pharmacists, and other clinic and hospital personnel.
  • Demonstrate actions consistent with LCMC Health's "Expectations" as duties are performed on a daily basis.
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