Pathology Coordinator

Platinum Dermatology Partners LLC•Phoenix, AZ

3d•Onsite

About The Position

The Pathology Coordinator will be responsible for contacting patients daily to communicate pathology results effectively and answer any questions they may have. This role requires strong communication skills, both written and verbal, and the ability to understand and use medical terminology, particularly in dermatology. The coordinator will also be responsible for scheduling appointments, managing electronic medical records, triaging phone calls, and ensuring patient concerns are addressed. Additionally, the role involves updating pharmacy information, sending medication refills, and working collaboratively with providers and staff to achieve team goals and foster a culture of patient excellence.

Requirements

Minimum two years of experience in a doctor's office.
Prior dermatology experience.
Effective/strong telephone skills.
Competent with the terminology needed to perform the job.
Good understanding using EMA Electronic Medical Records.
Ability to prioritize tasks, understand provider instructions, and know when to seek information or advice.
Quality written and verbal communication skills.
Professional in appearance and mannerisms.
Able to demonstrate compassion and caring in dealing with others, patients and coworkers alike.
Able to work with minimal supervision.
Self-starter.
Motivation to succeed as a team.
Experience with standard office equipment including computers, fax machines, copiers, printers, telephones, postal machines, etc.

Nice To Haves

Certification preferred (e.g., Certified Medical Assistant, Certified Dermatology Technician).
EMA experience preferred.

Responsibilities

Contact patients daily to communicate pathology results and answer questions.
Communicate with providers via email or phone.
Schedule appointments with multiple providers using Next Gen Practice Management.
Triage phone calls and task teams.
Update pharmacy changes and send medication refills.
Plan, organize, and prioritize daily tasks.
Work effectively as a team member with providers and other staff.
Create a culture of patient excellence and deliver customer service.
Activate the patient portal for record access.