Pathology Coordinator (51149)

Platinum Dermatology Partners LLC•Scottsdale, AZ

4d•Onsite

About The Position

The Pathology Coordinator will be responsible for contacting patients daily to effectively communicate pathology results and answer any questions they may have. This role requires strong communication skills, both written and verbal, and the ability to interact professionally with patients, providers, and other staff. The coordinator will also manage appointment scheduling, utilize electronic medical records, and triage phone calls. A key aspect of this role is to create a culture of patient excellence and deliver outstanding customer service.

Requirements

Minimum two years experience in a doctor's office.
Prior dermatology experience.
Quality written and verbal communication skills.
Professional appearance and mannerisms.
Understand dermatology terminology.
Able to demonstrate compassion and caring in dealing with patients and coworkers.
Able to prioritize tasks, understand provider instructions, and know when to seek information or advice.
Competent with the terminology needed to perform the job.
Self-starter.

Nice To Haves

Certification preferred (e.g., Certified Medical Assistant, Certified Dermatology Technician).
EMA experience preferred.

Responsibilities

Contact patients daily to communicate pathology results effectively and answer questions.
Communicate with providers via email or phone.
Schedule appointments with multiple providers using Next Gen Practice Management.
Triage phone calls and task teams.
Activate the patient portal for record viewing.
Update pharmacy changes and send medication refills when indicated.
Plan, organize, and prioritize daily tasks.
Work effectively as a team member with providers and other staff.
Work with minimal supervision.
Reach weekly goals as a team.
Create a culture of patient excellence and deliver customer service.