Path Community Outreach Worker

Trinity Health•Pittsburgh, PA

8d•Hybrid

About The Position

The PATH Clinical Case Manager provides direct outreach and support to individuals experiencing homelessness throughout the community. This role helps both chronic and non-chronic homeless populations access and navigate Allegheny County's Continuum of Care services, including housing assistance, behavioral health services, substance use treatment, and public benefits programs. The position involves conducting outreach in a variety of settings, including shelters, encampments, community locations, and other agency sites. The Clinical Case Manager connects individuals with resources, advocates for their needs, and supports them in achieving greater stability and access to essential services. Accurate and timely documentation is required in both the county's HMIS system and Pittsburgh Mercy's Avatar reporting system. Success in this role requires flexibility, strong organizational skills, and the ability to manage multiple priorities while responding to the changing needs of persons served throughout the day. All duties are performed in accordance with applicable laws and regulations, as well as Pittsburgh Mercy's mission, policies, procedures, and standards of care. Pittsburgh Mercy is a community-based health and human services organization using person-centered care to treat its area’s most vulnerable populations. They work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Their mission is to be a compassionate, transforming presence within their communities, reaching out to offer help and hope to people experiencing mental illness and substance abuse, physical health needs, intellectual disabilities, and traumatic events or circumstances, including homelessness and abuse.

Requirements

Master's Degree in Social Services + 1 year of related social service experience OR Bachelor's Degree in Social Services + 3 years of related social service experience OR Associate Degree in Social Services + 4 years of related social service experience OR HS Diploma/GED + 8 years of related social service experience.
Valid Driver's License
Ability to operate organizational vehicle/van
Act 33/34/73 clearances
Pre-employment Drug Test

Nice To Haves

Flexibility to meet consumer and/or program needs.
Flexibility, strong organizational skills, and ability to manage multiple priorities.

Responsibilities

Provides direct outreach and support to individuals experiencing homelessness.
Helps individuals access and navigate Allegheny County's Continuum of Care services.
Conducts outreach in various settings including shelters, encampments, community locations, and agency sites.
Connects individuals with resources.
Advocates for the needs of individuals experiencing homelessness.
Supports individuals in achieving greater stability and access to essential services.
Completes accurate and timely documentation in HMIS and Avatar reporting systems.
Manages multiple priorities while responding to changing needs of persons served.