Patent Services Specialist

Florida Cancer Specialists & Research Institute•The Villages, FL

2d•Onsite

About The Position

The role handles clerical duties associated with a medical clinic. Patient Services Specialist work is organized into stations, each with distinct duties, but all employees are expected to learn and perform the duties of every front-office station and assist coworkers as needed. Specific duties may vary based on office layout and the station assigned that day or week. The position requires strong copywriting and editing skills, attention to detail, organization, flexibility as priorities change, and the ability to meet time-sensitive priorities. Other duties and projects may be assigned. The role is based at the Brownwood Office, is not remote, and requires travel to satellite offices and offsite meetings 26–50% of the time. Standard workdays and hours are Monday through Friday, 8:00 AM to 5:00 PM. Employment offers are contingent on a background screening; new hires are also subject to drug testing and required vaccinations, barring an approved exemption.

Requirements

High school diploma or GED.
Strong copywriting and editing skills.
Attention to detail and the ability to multitask and meet time-sensitive priorities.
Excellent interpersonal skills and strong communication skills with a wide variety of personalities.
Critical-thinking skills, including problem-solving, analysis, decision-making, planning, time management, and organization.
Ability to exercise independent judgment and work effectively with sensitive and confidential material, including emotionally charged matters.
Good command of the English language; a second language is an asset but not required.
Strong customer focus and ability to collaborate and build positive relationships with employees, physicians, and the community.
Ability to manage time, conflicting priorities, stress, and professional development; self-motivated and able to work independently with limited supervision.
Ability to work effectively in a fast-paced, multi-site environment and manage competing priorities and demands.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Valid state driver's license and compliance with the company's Driver Safety Operations and Motor Vehicle Records Check Policy.
Successful completion of required background screening and drug testing; new hires must receive required vaccinations unless an exemption is approved.