Pastry Demo Chef

PastryStar•Laurel, MD

3d•$50,000 - $55,000

About The Position

The Pastry Demo Chef showcases PastryStar products through hands-on pastry demonstrations, customer training, and collaborative product and recipe development. This customer-facing role supports the sales team by matching products to customer needs and helping distributors, sales representatives, and customers integrate PastryStar ingredients into bakery and pastry operations. The chef develops and tests pastry applications, collaborates with R&D on custom formulations, participates in tradeshow planning and execution, and shares customer feedback to support product improvement and sales growth. The role also involves preparing samples, delivering demonstrations and training, advising customers on product applications, and coordinating demonstration logistics.

Requirements

Practical experience in pastry preparation, baking, and dessert presentation.
Ability to lead engaging demonstrations and clearly explain techniques to customers and sales teams.
Ability to follow, develop, and adapt recipes while maintaining consistent quality.
Strong organization, communication, and customer-service skills, including the ability to coordinate preparation and follow-up across multiple demonstrations.
Basic knowledge of the sales process and customer relationship management.
Ability to collaborate with sales and R&D teams and participate in customer visits and demonstration events.

Responsibilities

Develop and test pastry products with the team, focusing on flavor, texture, and presentation.
Create custom product formulations for client needs in collaboration with R&D, including formulation changes and technical review.
Develop new recipes and refine existing ones to meet PastryStar product standards and customer demands.
Test product applications for consistency and intended use, and communicate results and customer feedback to R&D.
Develop seasonal menus featuring PastryStar products and document recipes with photographs and, when appropriate, videos.
Maintain clear recipe and demonstration instructions and support internal training on new products.
Conduct live product demonstrations and tastings for customers.
Prepare consistent, high-quality pastry samples and finished desserts for customer meetings, distributor events, and corporate demonstrations.
Plan and execute tradeshows and industry events with the sales team, including coordinating products, samples, equipment, and booth preparation; present products and conduct demonstrations.
Provide pastry application insights during on-site customer visits to help customers integrate products into menus and offerings.
Train distributor representatives, sales teams, and customers on product preparation, handling, and pastry applications.
Help customers troubleshoot preparation and application challenges, recommend practical adjustments within established product guidance, and follow up on feedback and questions.
Coordinate demonstration schedules, recipes, ingredient quantities, and equipment needs with the sales team; manage preparation time and ingredient use efficiently.
Organize demonstration ingredients, supplies, and equipment, and maintain a clean, orderly workspace.
Work with sales representatives to understand customer needs and recommend products suited to customers' pastry applications, menus, and offerings.
Introduce new and existing products to customers and explain how to incorporate them into bakery operations.