Passport Travel Supervisor - Corporate (Las Vegas)
About The Position
The Supervisor leads the day-to-day operations of the Passport Travel team, driving service performance, employee development, process optimization, and partner collaboration. This role is responsible for ensuring operational excellence while fostering a culture of accountability, continuous improvement, and consultative guest service. As Supervisor, you will play a critical leadership role in developing a high-performing team of Travel Specialists while serving as a strategic liaison between Caesars Entertainment, our properties, and key travel partners. This position combines operational leadership, service excellence, coaching, and relationship management to ensure a world-class guest experience. At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Requirements
- Operational leadership
- Service excellence
- Coaching
- Relationship management
Responsibilities
- Leads the day-to-day operations of the Passport Travel team
- Drives service performance
- Drives employee development
- Drives process optimization
- Drives partner collaboration
- Ensures operational excellence
- Fosters a culture of accountability, continuous improvement, and consultative guest service
- Develops a high-performing team of Travel Specialists
- Serves as a strategic liaison between Caesars Entertainment, properties, and key travel partners
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
