Passenger Service Agent / Part Time

Menzies Aviation • Lubbock, TX

12d

About The Position

The Customer Service Agent will be responsible for checking in passengers for
flights at the ticket counter and gates; as well as verifying passenger
documentation, assigning seats, providing gate information, checking baggage,
and assisting passengers with their issues in the airport. This individual must
adhere to Menzies Aviation uniform guidelines and codes of conduct.

This individual must adhere to Menzies Aviation uniform guidelines and codes of
conduct.

Requirements

• Must be at least 18 years of age.
• Must have a current valid US driver’s license.
• Computer skills are required as you will be using computer-based systems to perform some of your primary job duties.
• Ability to proficiently read, write and speak English, excellent communication skills
• Must be able to stand for long periods of time at the ticket counter and gate check-in areas.
• Must pass FBI background check and obtain US Customs seal.
• Must have a flexible schedule

Responsibilities

• Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance.
• Host self-service kiosks and verify passengers’ documents prior to boarding aircraft,
• Interpret identification labels along with baggage and cargo routing tags.
• Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).
• Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed