Passenger Service Agent

Menzies Aviation • Albuquerque, NM

4d • Onsite

About The Position

As a member of our passenger services team, you will be assisting passengers and their property to arrive safely at their destinations. The company is a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. At the heart of the business is its people.

Requirements

• Must be at least 18 years of age.
• One (1) year Customer Service experience.
• HSD or GED
• Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable).
• Must be able to speak, read, and write in English.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is done indoors and outdoors – must be comfortable working in all weather conditions.
• Able to continuously lift, push and pull up to 70 lbs.

Responsibilities

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count.
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED