Passenger Service Agent
About The Position
We are currently seeking energetic individuals to join our team as Passenger Service Agents. As a Passenger Service Agent, you will play a crucial role in ensuring a smooth and enjoyable experience for passengers sailing on Balearia Caribbean Ferry from Port Everglades in Fort Lauderdale, FL. You will be the first point of contact for our passengers, responsible for greeting, checking in, and assisting with various travel-related tasks. If you are a dynamic professional with excellent customer service skills and enjoy working in a fast-paced environment, we want you on our team!
Requirements
- Energetic individuals
- Excellent customer service skills
- Ability to work in a fast-paced environment
Responsibilities
- Greet and check in passengers with a warm and friendly demeanor.
- Complete all activities, paperwork, and computer entries related to boarding passengers.
- Enter passenger information into the ticketing reservation system accurately.
- Assist passengers with reservations, ticketing, and adjustments to their travel itineraries.
- Keep passengers informed and make announcements to ensure important information is communicated effectively.
- Coordinate with internal resources to ensure passenger information is processed efficiently.
- Perform any other duties as assigned by the supervisor.
Benefits
- Company parties
- Employee discounts
- Free uniforms
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
