Passenger Service Agent - Part Time

Menzies Aviation•Tucson, AZ

4d•Onsite

About The Position

Join Menzies Aviation and be part of our family! This is a part-time position with a pay rate of $16.50/hour. Candidates must currently live within the Tucson area. The role involves assisting passengers with various airport services, ensuring safe and secure operations, and maintaining a positive attitude.

Requirements

Must be at least 18 years of age
Able to work any shift
Must pass pre-employment drug screen
Must have a drivers license
Ability to proficiently read, write and speak English
Must be comfortable lifting 70lbs
Must be able to stand for long periods of time at the ticket counter and gate check-in areas
Must pass FBI background check and obtain US Customs seal
Must be available and flexible to work variable shifts including weekends and holidays
Intermediate Computer Skills Required

Nice To Haves

Prior Customer Service Experience Strongly Preferred
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships

Responsibilities

Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
Interpret identification labels along with baggage and cargo routing tags
Host self-service kiosks
Ensure that all work areas are organized
Keep a positive attitude while offering assistance
Ensure the safe and secure operations
Comfortable lifting/moving up to 70lbs of cargo and baggage
Some bending, stretching, pushing & pulling
Perform other duties as assigned