Passenger Service Agent (Part Time)

Menzies Aviation•Tampa, FL

2d•Onsite

About The Position

The Passenger Service Agent will be responsible for various tasks related to passenger check-in, documentation verification, and ensuring a smooth boarding process for both international and domestic flights. This role also involves assisting with governmental agency requirements and managing the connection/disconnection of jetways or stairs. The company is committed to providing a safe working environment and has a strict Substance Misuse Policy.

Requirements

Must be at least 18 years of age.
Possess/maintain a valid Driver’s License and other FAA required identification/seals.
Must be able to speak, read, and write in English.
Must be available and flexible to work variable shifts including, weekends and holidays.
Work is done indoors and outdoors – must be comfortable working in all weather conditions.
Able to continuously lift, push and pull up to 70 lbs.

Responsibilities

Computerized check-in of passengers for international and domestic travel.
Designate seat assignments.
Verify documentation for international and domestic flights.
Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
Verify ticket and seat reservations.
Match manifest to on-board count.
Assist with various governmental agency requirements.
Connect and disconnect Jetway/stairs as necessary.
Announce arrivals and departures as necessary.