Passenger Service Agent

Menzies Aviation • SeaTac, WA

12h • Hybrid

About The Position

The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.

Requirements

• Must be at least 18 years of age.
• Possess/maintain a valid Driver’s License and other FAA required identification/seals.
• Must be able to speak, read, and write in English.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is done indoors and outdoors – must be comfortable working in all weather conditions.
• Able to continuously lift, push and pull up to 70 lbs.

Responsibilities

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed