PAS Representative 1- Emergency Room

McKenzie HealthWatford City, ND
Onsite

About The Position

The Patient Access Representative (PAS) will perform outpatient and inpatient registration functions. You will provide general information to hospital users, patients, and families, ensure that patients meet financial requirements or assist in payment plan, provide excellent patient focused customer service, communicate effectively to service delivery areas to maximize patient flow and customer service.

Requirements

  • Clear, effective communication skills with others
  • Knowledge of medical terminology
  • Detail orientation
  • Ability to work cooperatively with people and to maintain an objective attitude.
  • Ability to exercise tact and initiative.
  • Excellent written and verbal communication skills.
  • High school diploma or equivalent required
  • A minimum of 1 years’ experience in healthcare or customer service setting is preferred with a work record that demonstrates:
  • Previous experience required in one or more of these settings: Customer Service Setting, Hospital or Clinic setting

Nice To Haves

  • CAC certification preferred or obtained within 3 months of employment.

Responsibilities

  • Customer Service/Information Desk
  • Up-Front Collections/Cashier
  • Emergency Department Registration
  • Outpatient Registration
  • Outpatient Surgery and Special Procedure
  • Inpatient & Observation Registration
  • Insurance Verification
  • Other duties as assigned by supervisor or team lead.
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