PART TIME PARTY HOST/CASHIER NIGHTS AND WEEKENDS REQUIRED

Michaels Stores•Ukiah, OR

3d•$17 - $20•Onsite

About The Position

This is a part-time position requiring nights and weekends. The role involves planning, coordinating, and facilitating events, primarily kids' birthday parties, within a Michaels store to ensure a stress-free, fun, and engaging experience for guests. Additionally, the position requires delivering friendly customer service, assisting customers with shopping and locating products, and ensuring a fast and friendly checkout experience. Operational tasks such as truck unloading, merchandise duties, and maintaining store recovery standards are also part of the responsibilities.

Requirements

Retail and/or customer service experience required.
Must have experience working with children and children’s events.
Must have excellent people skills.
Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
Must have organizational skills, interpersonal skills, and creative problem-solving skills.
Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching, and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Nice To Haves

Energetic and enthusiastic personality.
The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.

Responsibilities

Plan and coordinate multiple events simultaneously, including children's birthday parties and other craft classes or events.
Engage with clients of all ages by creating an environment of fun and creativity.
Demonstrate and instruct party participants in craft projects, perform face painting, and other activities.
Facilitate and implement party add-ons such as goody bags and balloons according to company standards.
Communicate event details with clients and store team members.
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork.
Adjust plans and events based on client feedback and needs.
Create backup or emergency plans as needed.
Ensure client satisfaction for scheduled events.
Uphold company cleanliness and safety standards.
Set up, break down, and clean before and after each event.
Help customers shop, locate products, and provide solutions.
Provide a fast and friendly checkout experience.
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers on the Voice of Customer (VOC) survey.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck un-load, stocking, and planogram (POGs) processes.
Complete merchandise recovery and maintenance.
Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
Cross-train in Custom Framing selling and production.
Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
Other duties as assigned.