Party and Group Event Host

Ocean Breeze Waterpark•Virginia Beach, VA

8h•Onsite

About The Position

Responsible for coordinating day of details for party and group events to ensure a successful and memorable event. Set up and prepare designated event areas, including cleanliness, seating, food & beverage and any required materials or equipment. Welcome guests to the event area and interact with them through the designated event time in a friendly age-appropriate manner. Manage event timing to ensure all scheduled activities (e.g. group arrival, food service, cake presentation, group departure) run smoothly and on time. Assist with food and beverage service, including distribution of food, drinks, and birthday cake, while adhering to safety and hygiene standards. Monitor guests, especially children, to ensure safety rules are followed and address any issues or concerns promptly. Communicate effectively with team members to support seamless event execution. Handle guest requests, questions, or minor complaints professionally, escalating issues when necessary. Maintain cleanliness and organization of event area during and after each event, including setup and breakdown. Maintain a clean and safe work environment for customers and other employees Provide superior customer service to all customers in a polite and expedient manner Assist customers with all questions regarding Ocean Breeze Waterpark including facility layout and amenities Follow all park policies and procedures Other duties as assigned

Requirements

Must be at least 16 years of age
Ability to accept guidance and supervision
Ability to communicate effectively with customers, team members, and leadership
Be aware, attentive, and work well with others
Ability to work in outdoor weather conditions while taking precautions, including hydration and sun-protection
Must be able to sit, stand or walk for extended periods of time
Must be able to lift, carry, move, and/or position items weighing up to 25 pounds, team lift as needed and for heaving objects