Parts Warehouse Manager - Nalley Acura

Asbury Automotive•Marietta, GA

11d•Onsite

About The Position

The Warehouse Manager ensures an extraordinary client experience while creating client advocates. To direct & supervise warehouse activities for the dealerships. When interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests). Treats all co-workers, customers, and vendors professionally and with respect. Attendance and Punctuality. Adheres to Company Policies and Procedures. Maintains a clean and organized work area. Maintains a professional appearance and adheres to the dealership dress code.

Requirements

High school diploma or general education degree (GED); and 5 years related experience and/or training; or equivalent combination of education and experience
Must be at least eighteen years of age
Must have a valid driver’s license and meet company MVR policy requirements
Must be able to pass pre-employment screenings (background and drug test)

Responsibilities

Manages team of warehouse employees and drivers and ensures all are trained to perform assigned tasks
Directs shipping and receiving efforts to ensure timely processing
Manages order pulling and staging.
Maintains daily exception report for items shorted by manufacturer
Processes all wholesale customer returns (items not needed, damaged, etc.) and issues credit accordingly, charging restock fees when necessary.
Takes a leading role in bin organization and parts stocking.
Assists with regular parts department inventories and selection of parts for returns.
Initiates all paperwork relating to damages, shortages, and vendor returns.
Participates in perpetual counts.
Maintains department security
Enforces safety requirements, including but not limited to, forklift training and operation, processing of MSDS sheets on all products carried and OSHA Right-to-Know.
Takes initiative to complete tasks through innovative thinking.
Ensures accurate and timely receipt of freight; accurately places incoming stock in the proper locations; files packing slips accordingly.
Performs all driver dispatch functions for dealership and its delivery partners
Monitors maintenance/repair needs for delivery vehicles and works with parts manager to ensure fleet is maintained
Attends manufacturer or dealership training as required.
Oversees warehouse processes start to finish: receipting morning orders, staging parts for delivery, invoicing wholesale parts orders, setting up routes for drivers and managing routes via route management software.
Fields complaints regarding drivers and reports to parts manager for appropriate action.
Maintains consistent contact with parts manager at home store in addition to partner stores with regards to wholesale parts deliveries to ensure customer satisfaction

Benefits

Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities