Parts & Towing Specialist

McSweeney Chrysler Dodge Jeep Ram•Pell City, AL

5d•Onsite

About The Position

Join the team at McSweeney Chrysler Dodge Jeep Ram as a Parts & Towing Specialist in Pell City, AL. The Tow Truck Driver / Parts Associate is responsible for safely transporting and recovering dealership vehicles, assisting with parts operations, and supporting the Service and Parts Departments with daily operational needs. This position requires a strong commitment to safety, customer service, organization, and timely completion of assigned duties.

Requirements

Valid driver's license with a driving record acceptable to the dealership's insurance requirements.
Ability to safely operate a tow truck and other dealership vehicles.
Previous towing, automotive, dealership, parts, or service experience required.
Ability to safely lift, move, load, and unload parts and equipment.
Strong organizational and time-management skills.
Ability to work independently with minimal supervision.
Ability to communicate professionally with customers, employees, vendors, and management.
Ability to follow written and verbal instructions.
Dependable attendance and punctuality are required.

Responsibilities

Safely operate dealership tow trucks and other assigned vehicles.
Pick up and deliver vehicles and/or parts to and from customers, auction facilities, body shops, vendors, and other designated locations.
Transport disabled, damaged, or service vehicles as directed by management.
Properly load, secure, transport, and unload vehicles in accordance with safety procedures.
Complete required vehicle pickup and delivery documentation.
Inspect tow equipment and assigned vehicles before use and report any maintenance or safety concerns.
Maintain a clean and organized tow vehicle and equipment.
Provide professional and courteous service when interacting with customers and outside vendors.
Follow all applicable traffic laws, dealership safety procedures, and company policies.
Receive, inspect, organize, and properly store incoming parts.
Deliver parts to technicians and other dealership departments as needed.
Pick up parts from outside vendors and suppliers.
Assist with inventory organization and maintaining accurate parts locations.
Assist with returning incorrect, damaged, or unused parts to vendors.
Maintain an organized and clean parts area.
Assist Parts and Service personnel with locating and transporting parts.
Help load and unload parts shipments and other dealership materials.
Perform other parts-related duties as assigned.
Maintain a professional appearance and represent the dealership in a positive manner.
Provide dependable support to the Service, Parts, Sales, and other dealership departments.
Follow all dealership policies, procedures, and safety requirements.
Complete required company, manufacturer, safety, and job-specific training.
Maintain any licenses, certifications, or qualifications required to perform assigned duties.
Report accidents, vehicle damage, customer concerns, or other incidents to management immediately.
Perform other duties as assigned by management.