Parts Specialist

CSTK•Philadelphia, PA

15d•$21 - $39•Onsite

About The Position

CSTK Inc. is an award-winning Authorized Thermo King dealership group providing a complete line of refrigerated transportation products, including parts, service, aftermarket accessories, trailer repair, and technology solutions. In addition, we also provide sales, parts, and service for the top construction equipment brands, horse and livestock trailers, and heavy-duty truck outfitting in our region. What you could be doing : Greets customers and takes orders in person, via email and over the phone. Determines replacement according to inspection of old part, customer request, or customer description of malfunction and compliments parts with additional resource parts. Completes sales by entering purchased items into the sales/inventory system, obtaining purchase orders or payment, adding purchases to credit account, and issuing sales receipts. Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs. Maintains parts inventory by verifying supplies and placing orders when order-points are reached in appropriate bin locations or changing bin locations to suite quantities. Receive orders, Stocks items by unpacking and placing items into or on appropriate locations as defined in system. Executes freight claims for damaged goods. Receives returned items by inspecting them and then returning payments if applicable. Prepare orders for shipment, complete all paperwork, and ensure accuracy of the order to ship. Other Duties as assigned by parts management or supervisory roles. Work seamlessly within department and coworkers to provide department goals and team efforts.

Requirements

Minimum of a high school education
Prior work experience of parts/warehousing/inventory control within the automotive/truck parts industry
Ability to achieve and maintain proper certifications and training.
Ability to effectively communicate with customers and team members.
Ability to work in a fast-paced environment.
Must be able to work overtime and on-call as needed.
Attention to detail.
Ability to regularly required to stand, walk, climb, stoop, kneel, crouch, reach with hands and arms, and use hands to finger, handle, or free objects.
Use computers for web-based training and work order system.
Dependable and reliable
Ability to safely operate a forklift.
Ability to retain knowledge of standard operating procedures and follow verbal and written instructions.
Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.

Responsibilities

Greets customers and takes orders in person, via email and over the phone.
Determines replacement according to inspection of old part, customer request, or customer description of malfunction and compliments parts with additional resource parts.
Completes sales by entering purchased items into the sales/inventory system, obtaining purchase orders or payment, adding purchases to credit account, and issuing sales receipts.
Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs.
Maintains parts inventory by verifying supplies and placing orders when order-points are reached in appropriate bin locations or changing bin locations to suite quantities.
Receive orders, Stocks items by unpacking and placing items into or on appropriate locations as defined in system.
Executes freight claims for damaged goods.
Receives returned items by inspecting them and then returning payments if applicable.
Prepare orders for shipment, complete all paperwork, and ensure accuracy of the order to ship.
Other Duties as assigned by parts management or supervisory roles.
Work seamlessly within department and coworkers to provide department goals and team efforts.