Parts Specialist

Swiderski Equipment•Wausau, WI

15d•Onsite

About The Position

At Swiderski Equipment, keeping our customers up and running isn’t optional — it’s what we do. We are seeking a knowledgeable, detail-oriented Full Time Parts Specialist to support both our customers and service team. This vital role requires strong organizational skills and problem-solving ability to deliver timely, accurate parts solutions while providing outstanding customer service and supporting the profitability of the dealership. Our Parts team plays a critical role in supporting the farmers and businesses who depend on us every day. From assisting customers at the counter to supporting our service technicians, this role ensures equipment downtime is minimized and our customers can keep moving.

Requirements

Ability to multi-task and transition easily between the parts inventories of multiple lines of equipment.
Exceptional customer service and communication skills.
Strong critical thinking skills.
Keen ability to promptly and skillfully solve problems.
Detail-oriented with strong ability to multi-task and prioritize projects.
Ability to work extended hours during the week and on weekends.
Must be proficient with computers.

Nice To Haves

Prior experience working in a parts department and/or in the ag equipment field is highly desired.
Agriculture experience or background is preferred.

Responsibilities

Sell and order parts for customers at the counter and over the phone.
Receive, ship, and store parts and freight.
Read and interpret parts diagnostics and diagrams.
Responsible for point-of-sale invoicing, repair and internal parts orders, and orders for vendors.
Assists in performing physical inventory counts on a regular basis, complete physical inventory annually.
Maintain a clean and organized parts storage area, parts counter and showroom display area.
Participate in all training programs to keep current on new product updates and enhance knowledge on all processes.