Parts Specialist - Construction & Industrial Equipment
About The Position
Best Line Equipment is currently seeking a full-time Parts Specialist to join our team at our State College, PA location. This position plays a critical role in supporting our service department, rental fleet, and customers by identifying, sourcing, ordering, and managing parts for a wide variety of construction, industrial, aerial, material handling, landscaping, and compact equipment. This opportunity is ideal for someone who enjoys problem-solving, working with technicians and customers, and utilizing their equipment knowledge to keep machines operating and minimize downtime. Experience with construction equipment, heavy equipment, agricultural equipment, diesel trucks, industrial equipment, or related parts operations is highly valued.
Requirements
- Minimum two years' experience in a parts, service, equipment, automotive, trucking, agricultural, industrial, or related environment.
- Comfortable using computer systems, parts lookup software, inventory management systems, and Microsoft Office applications.
- Strong organizational skills with attention to detail and accuracy.
- Ability to work independently while contributing positively to a team environment.
- Valid driver's license.
- Strong interpersonal skills to interact daily with customers and fellow employees.
Nice To Haves
- Experience with construction, heavy equipment, diesel, agricultural, industrial, or material handling equipment is preferred.
- Strong mechanical aptitude and ability to understand equipment systems and components.
Responsibilities
- Assist customers, technicians, and service personnel in identifying and sourcing the correct parts using equipment information, serial numbers, parts diagrams, and electronic parts catalogs.
- Answer incoming calls and provide professional support to both internal and external customers.
- Research, quote, order, and process parts requests in a timely and accurate manner.
- Support the maintenance and repair needs of the company's rental fleet by ensuring required parts are available when needed.
- Maintain strong relationships with equipment manufacturers and suppliers to ensure timely parts procurement and issue resolution.
- Process parts sales transactions and provide solutions that meet customer equipment needs.
- Receive, inspect, stock, and organize incoming inventory.
- Assist with packaging, shipping, and receiving parts shipments to and from customers, vendors, and manufacturers.
- Maintain and monitor parts inventory.
- Work closely with the service department to help minimize equipment downtime and improve overall satisfaction.
Benefits
- Medical, Dental, Vision, and Prescription
- 401(k) with partial company match
- Short- & Long-Term Disability
- Basic and supplemental life insurance
- Employee Assistance Program
- Employee Discount
- Paid vacation, sick time, and holidays
- Clothing Allowance
- Boot Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
