Parts Specialist - Dayton, MN

Military Spouse Corporate Career Network•Dayton, MN

2d•Onsite

About The Position

RDO Equipment Co. is looking for a dedicated Parts Specialist who is passionate about delivering world-class customer service and thrives in a fast-paced setting. This role is "On-Site" at the Dayton, MN location. The Dayton team supplies and services machinery from manufacturers like John Deere and Vermeer, vital to industries like mining, construction, and oil and gas. The Parts Specialist will be the friendly face and expert voice guiding customers to what they need, working collaboratively with a team of professionals, managing inventory with a keen eye for detail, and mastering the inventory system to fulfill customer orders.

Requirements

Formal parts training and/or industry experience: Background in parts or relevant training is beneficial.
Ability to learn mechanical and technical terms: Essential for effective performance.
Experience with or willingness to learn parts operating systems and computer skills: Familiarity with parts systems and proficiency with technology and tools.
Strong organizational and interpersonal skills: Key for managing tasks, building relationships, and effective communication.
Exceptional customer service skills: Ensures customer satisfaction and repeat business.
Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Responsibilities

Customer service: Be the friendly face and expert voice that guides our customers to exactly what they need.
Team player/collaboration: Join a group of pros who communicate like a dream and support each other to get the job done.
Inventory management: Keep our stock in check with your keen eye for detail and love of order.
Parts lookup: Master the ins and outs of the inventory system to locate and procure parts to fulfill customer orders in a timely manner.