Parts Specialist

Alta Equipment Group • Quebec, QC

1d • Onsite

About The Position

Alta Material Handling is seeking a full-time Parts Clerk for our material handling group at our Québec City, Quebec location. The main responsibilities of this position include, but are not limited to: Process parts purchases and sales, Actively sell parts and upsell when appropriate, Ensure profit levels meet department targets, Maintain customer satisfaction, including internal customers, Inspect, unpack, and organize incoming parts, Pick, pack, and prepare parts for delivery, Maintain cleanliness and organization of the department, Participate in physical inventory counts, Incorporate Alta’s core values into daily activities, Perform other duties as assigned, Maintain consistent, regular, and reliable attendance, including being ready to work at the scheduled time.

Requirements

• High school diploma or certificate
• Strong communication skills and professionalism required
• Knowledge and understanding of profit margin and gross margin
• Good telephone etiquette
• Basic mechanical understanding and ability to visually identify and name equipment parts related to the industry
• Computer skills: Microsoft Word, Excel, Outlook, Epicor/Silk systems, supplier web portals
• Language skills – basic: Ability to read and understand simple instructions, short correspondence, and memos; ability to write simple correspondence; ability to effectively present information in one-on-one or small group settings to customers and other employees
• Basic math skills: Ability to add and subtract two-digit numbers, and multiply/divide by 10 and 100; ability to perform calculations using U.S. currency and measurements of weight, volume, and distance
• Reasoning ability – basic: Ability to apply common sense to carry out detailed but uncomplicated written or oral instructions; ability to deal with a few concrete variables in standardized situations

Nice To Haves

• Minimum of one year of experience in parts
• Bilingual in French and English

Responsibilities

• Process parts purchases and sales
• Actively sell parts and upsell when appropriate
• Ensure profit levels meet department targets
• Maintain customer satisfaction, including internal customers
• Inspect, unpack, and organize incoming parts
• Pick, pack, and prepare parts for delivery
• Maintain cleanliness and organization of the department
• Participate in physical inventory counts
• Incorporate Alta’s core values into daily activities
• Perform other duties as assigned
• Maintain consistent, regular, and reliable attendance, including being ready to work at the scheduled time

Benefits

• Long term Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Company Pension Plan
• Casual dress
• Dental and Vision care
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED